Adam Westbrook

The figure of 8: simplify your storytelling

Posted in Journalism by adamwestbrook on October 20, 2009

Teaching my class on Video & Photo Journalism at Kingston University last week, I introduced my students to the concept of the Figure of Eight.

It’s a handy storytelling tool I was taught when I trained to be a journalist, and I’ve always kept it in mind when I need to put a story together in a rush. It is a tool for broadcast journalists, but applies to newspaper journalists working with video too.

The Print Way

Newspaper journalists are usually told to arrange their facts in the paradigm of the inverted pyramid, still regarded as the best way to display text information. You put all the important information right at the top and work your way down from there.

It was invented around the time of the telegraph message, when you had limited space to get lots of information down.

Many newspaper journalists make the mistake of trying to fit this way of sorting information into their video and audio. It doesn’t work. Why? Because multimedia exists differently.

The ‘Broadcast’ Way

Television & Radio – and now video & audio are temporal media. They exist in time. We don’t talk about TV news reports in terms of word counts. We talk about them in terms of time. Time is a tricky dimension because it means all your information has to be laid out in a linear fashion, and usually your audience has only one chance to watch your piece.

Compare that to newspapers, where the reader can skip ahead, or re-read bits they didn’t understand.

Because of it’s unique time-governed nature, broadcast journalists developed a new framework for organising their facts: introducing the Figure of Eight.

The Figure of Eight

figureof8

Broken down it simply means this:

  1. Start your multimedia piece in the present: what’s just happened? What’s the latest?
  2. Then take them backwards and tell them the past: what’s the context? How did we get here? What’s already happened?
  3. Then, finally, loop back over and tell them the future: what’s going to happen next?

This method ticks all the boxes for getting your facts out: it gives them the who-what-where-when-why, fills in the context, and gives us an idea of what it all means by suggesting what will happen next.

A Classic Example

Say you’re producing a video piece about a court case, for which the verdict has just been announced. You start your piece by saying what’s just happened:

Joe Bloggs has been found guilty of killing his wife in a domestic row. After a trial which has gripped the country, the father of three walked into the dock just an hour ago to hear his fate…etc…

Then you tell us the background – take us back to the history of the story.

This tragic case started a year ago when police were called to the Bloggs family home in London.  They found Jane Bloggs dead with a knife in her chest. After a man hunt lasting three months, her husband Joe was arrested in April…etc…

Then to finish off – a quick line on what’ll happen next.

Bloggs will return to the Old Bailey tomorrow where he’ll be sentenced. The Judge has warned him to expect a long jail term…etc.

That way, we’ve covered the bones of the story, in a logical fashion.

It’s a great technique for two reasons: it organises the information for you so you don’t have to; and it is perfect for a temporal medium like video.

…wait! There’s more!

If you found my 6×6 series for multimedia journalists useful, from Monday you’ll be able to download it all in one handy (free) ebook. More details on the way!

5 reasons why UK newspapers still don’t get multimedia

Posted in Journalism by adamwestbrook on September 24, 2009

I wrote last week about the growing gap between the US and Europe in the quantity and originality of multimedia journalism.

But as well as lacking style, originality, interactivity, some UK papers still have a worrying lack of quality.

I’ve put together some general examples so show what I mean. A couple of disclaimers though:

  • they’ve been collected from two local papers owned by one group, but the same issues seem to  exist in other groups in other parts of the country.
  • these are local/regional papers and it must be noted they have smaller budgets and prefer to give their print journalists a camera, rather than bringing in multimedia expertise
  • the following is not a criticism of the journalism, the quality of which is exceptional; rather the way it is presented

5 reasons why UK papers still don’t get multimedia

01. poor pictures

HDM-slideshow

Newspapers have a big advantage with pictures: they have professional photographers to take them. So why are the photographs on this website compressed so much? And why can’t we click on them to get a really big high quality version? (the answer I suspect lies in the fear of copyright)

02. weird web domains

HDM-web

My website is not called www.amalemultimediajournalistbasedinlondon.co.uk. Let’s call a spade a spade and maybe more people will be able to find the website. It’s a strange choice too, because the “This is…” brand, although used on all the local websites owned by this group, does not relate to the print version’s brand at all.

03. bizarre breaking news

HDM

This example shows three “breaking news” updates, on the same page, on the same story. As well as filling up the page with repetitive stories, it also diminishes the value of using “breaking news”. The solution: just update the single page – that way your readers can find all they need on a story in one click. (Again I suspect it’s designed to get more clicks rather than benefit the reader).

grimsbytel3

And I don’t need to explain why this “breaking news” is anything but.

04. uncontrolled comments

HDMtributes

This particular newspaper seems to have no problem with allowing comments on every story, including some legally contentious ones. I have read the likes of ‘the scumbag should rot in hell’ on coverage of murder trials, where the verdict is yet to be reached, as well as the quite frankly tasteless and upsetting comments allowed on the above example.

Notice too, how small and out-of-the-way the photograph is. It tells the story more than the words, and should be full size and central.

05. virtually invisible video

HDM-video2

This newspaper group takes its online video seriously and was one of the first in the UK to get its hacks trained. I have seen their small lightweight cameras appear at many crime scenes and press conferences. And while it is rarely cinematographic, it does deserve to be more prominent than the banner adverts which surround it. Shouldn’t it be in the central column?

It may seem otherwise, but I am really not trying to single out one paper or one group. These papers as you can see on some of the mastheads, actually won multimedia awards two years in a row! But we have to start recognising poor use of multimedia, discussing it, and improving it. The longer it remains amateurish, the fewer eyeballs it gets and ultimately advertisers/subscribers cash.

And as much as it may pain the wallets upstairs, these five examples will only get better with more cash, more investment and some multimedia trained journalists.

Future of Journalism presentation

Posted in Journalism by adamwestbrook on July 15, 2009

I was very kindly asked recently by marketing consulant Jon Moss (@jonmoss) to give a presentation at the increasingly popular Hull Digital event in Hull. The subject: the intimidating title “The Future of Journalism”.

I dusted off my Open Office and Powerpoint skills and put together a presentation back in June. Off the back of that, I was asked to give the same presentation at HumberMUD, a multimedia meetup, also in Hull.

It is now online for you to enjoy, critique and add too.

As I was talking mainly to non journalists I wanted to break the complicated (and ever changing) story right down.  It is also not comprehensive; if I had room I would like to have talked more about Networked Journalism and Hyper-local websites.

Hull and the Humber area has a growing and very talented digital community – if you are in the area I strongly recommend getting involved either at Hull Digital or HumberMUD.

And later this year the inaugural Hull Digital Live event’s taking place -with the just confirmed key note speaker Rory Cellan-Jones. Awesome!

Update: you can now watch my original presentation on the Hull Digital website – or part one here:

“Why journalists deserve low pay”

Posted in Journalism by adamwestbrook on May 20, 2009

Fascinating article thrown my way through Twitter today: “why journalists deserve low pay“.

As a journalist, on low pay, I was immediately angered by the title. And therefore had to have a read. Annoyingly its author, Robert G. Picard, makes perfect sense. This is not so much an article on why journalists deserve low pay (for now); rather a thesis on the very reason journalism, as a concept, is struggling for breathe.

Broken down it says:

Economic value is rooted in worth and exchange. It is created when finished products and services have more value – as determined by consumers – than the sum of the value of their components.

That’s the first time I’ve seen what I do broken down into its raw economic terms.

These benefits used to produce significant economic value. Not today. That’s because producers and providers have less control over the communication space than ever before,

So the reason newspapers aren’t making money, and radio & TV are losing money: they’ve lost their economic value.

Journalists are not professionals with a unique base of knowledge such as professors or electricians. Consequently, the primary economic value of journalism derives not from its own knowledge, but in distributing the knowledge of others. In this process three fundamental functions and related skills have historically created economic value: Accessing sources, determining significance of information, and conveying it effectively.

This too has been diminished by the internet and social media. So not only has journalism lost its value, so have journalists.

Today all this value is being severely challenged by technology that is “de-skilling” journalists….until journalists can redefine the value of their labor above this level, they deserve low pay.

It’s so refreshing to see our profession reduced to its raw bones; and until we solve these core issues of value in what we do, no pay-wall or subscription fee will save us.

‘They didn’t…so they aren’t’

Posted in Journalism by adamwestbrook on March 21, 2009

Have a read of Michael Rosenblum’s blog about why some newspapers failed and others didn’t.

It’s the subject of a lot of chatter, debate and writings, but Rosenblum cuts right through it all and delivers this crisp diagnosis of why papers are screwed:

“US papers have been eviscerated because of Craigslist.  It stole the classifieds and their income.

“Ironically, the offices of The [San Francisco] Chronicle are just a few blocks from Craig Newmark’s apartment in San Francisco.  The Chronicle could have started Craigslist, they could have bought it, they could have owned it. A Chronicle that was married to Craigslist today would have no financial troubles whatsoever. They could afford to send the best journalists all over the world to do the best journalism. But they didn’t … so they don’t.

“The New York Times once could have bought Google for $1 million. But they didn’t.  They didn’t because they didn’t think that internet search engines had anything to do with their business.  A strange postion for a paper whose very motto is ‘all the news that’s fit to print’. If The New York Times owend Google (or part of it), there would be no question about their becoming the engine for journalism in the 21st Century. But they didn’t.. so they aren’t.”

A snapshot of the new media debate

Posted in Broadcasting and Media by adamwestbrook on March 18, 2009

It was a busy day. Lots of last minute editing to do for my radio station’s week of reports on Iraq and content to put online; then bits to send to sister radio stations in Leeds and Teeside; not to mention a huge amount of local news moving including some important court cases and inquest verdicts….

In short, probably not the time to engage in a debate about the future of journalism.

After a couple of good articles in the Media Guardian it was on my mind; and sitting across from fellow new-media-ist @mattgame (here’s his website) it was inevitable.

I said: I love doing online journalism and multimedia – but how do we make money out of it?

Matt said: No-one will ever pay for online content – not when it’s free everywhere else

I said: so how will we make any money as video journalists online?

Matt said: once newspapers ditch print and we all have Kindles, they’ll have audio, video and text – in short you’ll be a VJ for a big newspaper, and people will watch your films on the underground.

I said: but what about in the meantime?

…we both shrug our shoulders.

I then tweeted the summary – and caught the attention of @jonshuler (here’s his website) and the following debate occured in 140 characters or less-a snapshot of the new media debate raging across the world

twittalk

Three young media types trying to figure out the future of their profession. That’s the new media debate - join in!

update: Check out this video from Beet.tv: they interviewed online video producer Zadi Diaz at SXSW. Her advice for getting through the tough times: team up with other producers and see if you can come up with  a good way to make it work financially. You have to think outside the box. When online money dries up Zadi switches to consulting/advising others to keep herself going.

Changing media: the human victims

Posted in Broadcasting and Media, Journalism by adamwestbrook on March 15, 2009

A lot of the talk about the death of newspapers and the new media revolution can be quite excited, proclaiming a new era.

But let’s not forget the ‘death of newspapers’ has human consequences too.

The recently closed Rocky Mountain News in the US  ’covered it’s own funeral’ and produced this emotional account of its demise:

(Hat tip: from dead trees to moving pictures)

The all digital newsroom: a vision

Posted in Journalism by adamwestbrook on February 3, 2009

Here’s an interesting look into what a post-print digital newsroom might look like, from Steve Outing in the Editor & Publisher.

It’s crux is a reduced core of multi-media journalists, who – as well as writing, shooting, podcasting and blogging – create web 2.0 communities around their specialism.

Sounds great, for those left with the jobs, but involves huge job losses in circulation, print, middle management.

And he reckons it might not be so far off.

HT: Cyberjournalist.net

A new era

Posted in Broadcasting and Media, Journalism, News and that by adamwestbrook on January 20, 2009

So it was as powerful and emotional and historic as November 4th, and more.

Billions, they reckon, watched Barack Obama’s inauguration; 4 million made the pilgrimage to Washington DC to see it for themselves.

From a journalist’s perspective days like this are always fascinating and exciting. I thought some mind find it useful to see how the local radio station I work for covered it today.

Local v national

Generally, local media have 2 choices when it comes to big national/international stories:

  1. You are a local station, you cover local stories primarily
  2. You are an outlet in tune with your local audience and the wider world.

In radio certainly – many managers consider local news a major facet of their “localness” requirements – and will often inforce ‘Lead on Local’ policies.

Even without, local journalists sometimes feel guilty at covering non-local stories.

Where I work, we take option 2. There is a wider world out there, and often things happen nationally/internationally which affect our listeners lives.

When people turn on the radio, they expect to be briefed on all the big stories – and what’s happening NOW.

We decided editorially last week it would be THE story today, despite another strong local story which has been developing for a week vying for lead.

So we put lots of effort in advance of today getting local reaction to the historic inauguration. In our main lunchtime bulletin we ran an in-house report looking back at Bush’s legacy. We also tracked down American’s living in our area, as well as academics and politicians.

Mixed with audio from our national news wire service we had comprehensive coverage.

Perhaps overambitiously we tried to take a live feed from Washington at 1700 to catch the opening words of Obama’s oath. A nice idea, thrown out of whack when the ceremony was delayed (for the first time in 200 years!).

In terms of writing, a day like to day is a journalists dream, with all sorts of options for epic and creative copy.

Compare that to our local rival (who I won’t name); at 5pm, as Obama was about to step up to take the job of President of the United States, they led with a local crime story.

The inauguration came last “and finally…”

As a listener/viewer/reader would you feel in touch with the world?

How to avoid being “that annoying PR person”

Posted in Broadcasting and Media, Journalism by adamwestbrook on January 17, 2009

The phone rings – London number.

“Newsdesk, Adam speaking.”

[Excitedly] “Hello Adam, it’s Christabelle here calling from Markettowers PR*, how are you?”

Markettowers. Bollocks.

[Tersely] “I’m OK thanks.”

“Great, that’s great. Hey look, I’ve got a great story which I think you’ll really like – with some great local stats.”

“…go on”

“Well we’ve done some research into when people fill in their tax returns, and discovered that 18% of people in your area leave it until the last day.”

“Right.”

“And we’ve got David Nobody from Tesco.com available for interview tomorrow morning to talk about why we should get them in sooner – can I book you in for a slot?”

“Send a press release and we’ll take a look delete it immediately.”

And so another London PR agency calls with another lame story. It’s one of the minor annoyances of local journalism, albeit a neccessary one, as once in every 15 calls, they bring you a story with some tickle factor that you know will make a light mid-bulletin filler.

It wasn’t until I saw a job ad in the Guardian that I realised what the game really was: it advertised a position at a marketing agency – and the job was to “sell” (their word) stories to radio stations.

Essentially it’s a glorified call centre job. And when I also spotted they get paid £10k more than me, my patience for PR hacks fell through the floor.

So if you work in PR, if – heaven forbid – it is your job to ’sell’ stories to busy journalists, please read the following advice – it might stop your press release entering the recycle bin.

Don’t call anywhere near the top of the hour

Radio journalists in particular read the news at the top of every hour. Calling anytime after 00:40 will most likely result in a brisk “sod off”. It’s different for newspaper and TV journos of course.

Pitch in 10 seconds or less

It’s a skill journalists are trained to do, so you should too. If you can’t explain your story in less than 10 seconds, don’t bother.

Do your research

I have actually had calls offering me “great local stats” for the wrong county. The phone was hung up pretty soon after. Also, for many local media, regional stats are not local stats.

Do your research

I’ve had calls offering stories about where to invest your money-when most of my target audience shop at Iceland. Sell it to Classic FM, not me.

Do your research

Local commercial radio does bulletins of no longer than 3 minutes. They never do longer interviews unless its with someone off X-Factor. So don’t pitch long 2 ways. Journalists need short clips.

Don’t keep calling

Newdesks fully realise the more times you call, the more desperate you are, ergo the fewer other outlets have used your story, ergo your story blows. Call to pitch, and don’t call back. If a journalist likes the story they’ll make the call – we’re quite clever, you know.

And know your client will very rarely get a name check

You may pitch them as ‘David Nobody from Tesco.com” but 9 times out of 10 they’ll be referenced on air as ‘Money expert David Nobody”. We’re not interested that it’s Tesco, sorry.

*not a real company